Chairside Chats: A Phrase With…Dr. Neda Rafati

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Dr. Neda Rafati

Arbutus North Dental, Vancouver, British Columbia

How would you outline or summarize your observe philosophy?

My observe philosophy goes above and past for our observe workforce, sufferers and group. Offering the perfect customer support expertise and being a constructive contributing group member are key imaginative and prescient factors for us. One among our sufferers stated it greatest, “Arbutus North Dental offers humanizing oral well being care in Kitsilano,” and that made our day.

What’s one factor you realize now that you simply want you had identified in the beginning of your profession?

One factor I want I knew originally of my profession is the significance of investing in myself early on to enhance my therapy planning expertise. Dental faculty teaches you the fundamentals however rising as a dentist begins after commencement. Having an important mentor can also be key. Don’t be afraid to ask questions and spend money on persevering with training alternatives usually.

What are the 2 key qualities you search for in a brand new workforce member?

I all the time search for folks expertise, which is according to our observe philosophy of going above and past for our sufferers each time. We genuinely take the time to construct relationships with generations of sufferers and our workforce actually cares about delivering an distinctive affected person expertise.

What’s a very powerful piece of recommendation you’d give to a brand new enterprise proprietor?

Ask for assist in relation to the enterprise of operating a observe. We’re not taught something concerning the enterprise facet of dentistry at school. So don’t be shy to ask for assist from people who find themselves clinic homeowners and seek the advice of with a enterprise coach or contemplate partnering with a DSO. They’ve the sources that will help you optimize your funding.

What would you contemplate your biggest achievement?

My biggest achievement helps my sufferers be extra assured with their newly reworked smile. Bringing well being and sweetness to my sufferers has actually been a pleasure and the rationale I really like what I do. The most effective enhances I’ve gotten is “I stroll taller due to my smile.”

What have you ever noticed to be the largest change to the dentistry career because you started your profession?

The most important change has been the brand new laser and digital know-how in dentistry. I really like embracing and using know-how to ship the perfect dental care to our sufferers. I additionally see the facility of social media and the way it has reworked how we will educate a bigger viewers than earlier than.

What career, apart from your individual, would you want to aim?

I’d prefer to be knowledgeable coach and mentor, the place I may assist different skilled girls understand their desires and attain their full potential. Serving to others understand that we will lastly have all of it – a satisfying profession and a household life. There’s no want to decide on or sacrifice one for one more.


Dr. Rafati graduated in 2010 from UBC Dentistry, the place she was on the dean’s record and a part of the Golden Key Society. She joined the Arbutus North Dental workforce as an Affiliate Dentist and is now the proud proprietor of the clinic. Dr. Rafati believes in investing in dental know-how and persevering with training to ship optimum affected person care to her sufferers. She lives in Kitsilano along with her husband and son, and likes to help the group any method she will.


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